PubSocially
Forbes to go Crowdsourced
Posted in: Blog Posts, PubSocially, The Publishing Industry Date: June 14, 2010
Today David Ewalt, an editor at Forbes, live-tweeted a company meeting. In it Louis Dvorkin, the former CEO of True/Slant, which was recently acquired by Forbes, laid out a new bold strategy for Forbes. Here are the tweets (most to least recent):
Value for contributors isn’t explicitly defined yet. My own take: there will be both financial & non-financial rewards based on yr. audienceA couple people asking if this is HuffPo model — my answer would be no, it’s more entrepreneurial, about developing wide swaths of talent
If you are interested in writing about travel, real estate, wine, food, cars, sports, health –any forbes lifestyle topic– drop me a line!
Meeting adjourned! The big takeaway: If you have something smart or unique to say to the world, we’ll make it our job to help you say it
Reorganizational details tbd – this is more about philosophical direction
Forbes editors will increasingly become curators of talent. We will help you develop your own brand and talent
If anyone has questions I’ll try to ask it if you hurry.
Lewis calls it “incentive based entrepreneurial journalism.” This isn’t about trying to get people to give us content with no reward.
Forbes’ original reporting and investigation not going away. We’re adding a level 2 bottom of the pyramid: 1000s of outside contributors
The big idea: We are looking to significantly expand our stable of outside contributors. A merger of Forbes brand & the True/Slant model.
New Forbes edit boss Lewis Dvorkin having meeting right now with his editors. He says it’s on the record, so I’m tweeting from it live.
Seems to be a really courageous and I think effective new path for Forbes.
Interestingly Paul Carr later in the day let loose on TechCrunch about how foolish he thinks this strategy to be:
There are almost not enough words to describe how wrong-headed this move is: Forbes’ online editorial standards are already in the toilet and Dvorkin has just yanked on the flush. Not only will this new breed of hacks add thousands of pages of self-promotional, unedited (Forbes simply doesn’t have the resources to monitor thousands of contributors) drivel to Forbes.com but, by lowering the barrier to entry to anyone with a keyboard, the publication will also scare away those top tier contributors – captains of industry, statesmen and the like – who are prepared to pen a free article for Forbes just for the kudos that comes from being asked.
- Reaction: [ 1 ] Comment
The Blog: Becoming the Default Publishing Format
Posted in: Blog Posts, PubSocially, The Publishing Industry Date: May 27, 2010
Today Newsweek re-launched its site with a new design. It’s great: simple & clear.
It’s funny how it’s very much a blog in its appearance, with a stream of stories. Two column.
More and more media are ditching their crazy, confusing layouts where they try to satisfy everyone in the turf-war for homepage space. Instead the simple two-column-with-stream layout pioneered by blogs will continue to take over more and more designs.
So how long until the New York Times ditches its 5-column zig-zag mess?
- Reaction: [ 1 ] Comment
WaPo creates community-powered political site
Posted in: PubSocially, The Publishing Industry Date: May 17, 2010
The Washington Post has launched a new site, the “Political Blog Network.” Harvard’s Nieman Lab reports that it “is packaging content written by unpaid bloggers, hoping to engage its audience, give writers a platform, and make some money selling ads.” It notes the significant shift for a major media company like WaPo to utlilize the model where “a small number of professionals are paid to curate the work of many more unpaid writers.” The article notes how the compensation for the contributors is not cash but rather distribution and exposure.
- Reaction: Leave a comment
Digg and the Scale of Communities
Posted in: Blog Posts, PubSocially, The Publishing Industry Date: May 12, 2010
Mike Arrington wrote on TechCrunch today about the problems facing Digg and how it is struggling to get beyond its initial success to a greater scale. His point is that Digg is captive to its community and that the best companies often have to defy community feedback to take a service to the next level.
All good points. Maybe, however, there is simply a limit to the scale of a community. Arrington identifies the “250,000 or so hard core Digg users” as the heart of the problem. 250K power users as the problem?! Most sites would kill to have that many power users.
The problem with Digg is that it is one site, one service, one brand, one set of community leaders (Digg employees), one community, one vibe / ethos for all things. Within a community dynamic, you can only have so many big contributors, so many “traffic cops,” so much inter-communication among the community, after which it is no longer worth while and effective for more users to contribute.
A counter point: Facebook , Yelp, or Twitter, for example, have met no limits in the size of their communities. But the difference there is that they are not one single entity. Facebook and Twitter are endlessly segmented by friendships and follows. Yelp is broken down by cities, types of entities being reviewed, etc. And it ultimately has some sort of focus on business reviews.
Digg strives to cover all things, with all posts filtering up to the Digg home page. That’s ultimately one community, and it has hit its maximum.
The future of media is every more niche and more diffuse. Digg however is trying to an NBC or CBS. There’s only so much content that can be fit on a single channel or conversely, that a single community can contribute. But the future is going to have tens of thousands of channels or content communities, each run by leaders with specific knowledge and connection to each topic.
And that’s the problem for Digg.
- Reaction: [ 1 ] Comment
Open File Launches: Crowdsourced Local News Site
Posted in: PubSocially, The Publishing Industry Date: May 11, 2010
Nieman Lab today announced the launch of OpenFile, a crowdsourced local news site covering Toronto.
As Nieman reports, OpenFile “combines the core maxims of new media: community engagement, emphasis on locality, bottom-up approaches to news.” In particular, the service is right on about using the community to produce content and to shift the role of journalist from reporter to curator. Among the services core principles are:
2. Always collaborate: The line between journalist and reader should be fluid. Apart from gatekeeping and quality control, we must be responsive to our readers. Our technology choices should be democratic, collaborative and pragmatic.
6. Curate the conversation: Shift the role of the journalist from fact-gatherer to news producer. We will shape and direct stories in concert with our readers.
The site states that its content production process begins and ends with its community and they’ve set forth a very compelling new model of its staff will collaborate with the community to produce content:
1. You come up with a great idea for a local news story.
2. You submit that great idea to OpenFile by opening a file.
3. An OpenFile editor reviews your idea, and either assigns it to a reporter or posts it to the OpenFile site to gauge community response. Members can then add to your idea and help it grow.
4. If the story is deemed a good fit, the OpenFile editor assigns it to an OpenFile reporter.
5. The reporter posts the story and publishes it to the OpenFile site.
6. The published story is viewed by the OpenFile readership community, who can supplement it with additional images, video, comments and more.
7. Local news prospers. Everybody wins. Huzzah!
OpenFile has the right formula in place. Looking forward to keeping an eye on their progress.
- Reaction: Leave a comment
To Have a “Community”, Users Can’t be Second Class Citizens
Posted in: Blog Posts, PubSocially, The Publishing Industry Date: May 6, 2010
Today CyberJournalist.net reported that The Nation re-launched its site. The headline: “The Nation launches new site built on Drupal, emphasizing community.” The Editor of The Nation posted too talking about how media is undergoing dramatic change and how “What we’ve decided to do is go for it.”
Now I don’t meant to belittle The Nation. They indeed are taking bolder steps into social media than most. But will this work? Let’s look at how they’re “emphasizing community.” Here’s their new site header:

Indeed you’ll see that there’s a new “community” link in the header. Here comes community, right?
Not really. Think of the big community sites: Facebook, Twitter, Yelp, etc. There’s no “community” link in the header. Community isn’t a side show. EVERYTHING is the community.
Furthermore, there aren’t different classes of users. There’s not the employees who can actually initiate and create content and then the users that can then do “community” reactive activities like liking and commenting.
If you really want user to participate, to build a “community,” then users have to be able to function at the top tier, and not just react to what the “pros” produce but produce themselves.
For media organizations to truly get going with “social media,” they need to take this next step.
- Reaction: [ 1 ] Comment
Online Journalism Review: The Digital News Site
Posted in: Blog Posts, PubSocially Date: May 5, 2010Robert Niles, the editor of the Online Journalism Review, posted yesterday about the key components in a digital news site. He laid out 4 major elements:
The Knowledge Base
News publications contain immense archives of information, but … that information is scattered among thousands of incremental, daily articles. . . That dispersion of information puts news sites at a huge disadvantage in attracting new readers, who so often instead end up at sites such as Wikipedia, which organize their information into single-topic pages, containing all relevant information about those topics.
There’s no good reason why news websites can’t have rich collections of articles about the topics of greatest interest to their communities… This knowledge base becomes the SEO bait that attracts new readers into the website
Expert Voices
It’s not enough to play stenographer any longer. Neither sources nor readers need journalists to do that. Communities instead need people who can cut through all that information accessible through Google, or posted to Facebook, and show them what’s true, what’s honest and what’s complete.
And, given the conventions of online publishing today, readers want to see the names and faces of the individuals who are making those cases. The Internet is a powerfully personal medium, defined by individual interaction. It is a mass medium of individuals in relation with one another, unlike print and broadcast media. . .
The blog provides the best format yet implemented for connecting expert voices with an audience.
Readers’ Voices
As I just wrote, the Internet is an interactive medium, and a news website must function as an online community. Readers ought to have the opportunity to engage your publication’s expert voices, as well as to initiate coverage and conversation, through their own blogs and discussion forums.
Your community should be a meritocracy, though, which values the true, honest and complete among its participants as much as it does among the other sources that your expert voices cover. As a publisher, you are under no obligation to provide everyone an equal voice. In fact, you have an obligation to create a community in which participants can distinguish the valuable posts.
Legacy Media Archive
. . . I believe that placing a complete legacy media archive online is important.
I think he’s spot on. But I would say it in fewer and different words:
- Topic Taxonomy: Sites should have a large topic taxonomy and the content should be broken into topic pages for SEO bait
- Curators / Community Managers / Pro Journalists: Journalists need to still lead the sites with their own high quality posting as well as filtering and directing of the crowd’s contributions. These leaders need real profiles and identities inside their communities.
- Community / The Crowd: the crowd needs to be able to pariticpate, not just in comments but in posting itself and in filtering everyone’s posts.
- Archive: have all of your organization’s posts over all time.
- Blog Format: He squeezes in “blog provides the best format yet implemented for connecting expert voices with an audience.” In other words, the blog format is the standard for how all of this should be laid out.
- Reaction: Leave a comment
In the comments to Fred Wilson’s post about his Stack Overflow investment, Dan Lewis, former VP of Wikia, wrote about his lessons learned at Wikia:
That said, here are some things I learned which may apply: . . .
2) Ownership matters to a lot of people. Having *my* baseball Q&A site is different from participating in a community one, and a lot of the “mys” can create an effective one better than a follower. (Imagine, for example, if you, Fred, created a VC Q&A site under the avc.com banner.) You’ll cross that bridge at some point, so keep it in mind.
3) Someone is always in control of the community. The myth that a community runs itself is just that — a myth. There’s always a leader, be it an individual or a group. The leader may change based on the issue or the week. One community leader’s style and mindset is different from another’s. Any change you make will be met with complaints, which is expected. What you’ll not expect? The type, tone, and intensity of a lot of the complaints. Take some Tums before you announce.
I agree that there’s got to be an owner for a community to be successful. Someone has to be at the top, leading the group, setting the rules, and putting in way beyond the contributions of a typical participant in order to make it run well. Now for that community to succeed, the owner needs to serve the community. A dictatorial owner will fail in creating a thriving community. But someone needs to be running the show.
This is why I think that the “mega-communities” like Digg, Facebook, etc. can only go so far (and thus way USV et al is making a good investment). The Internet & technology are making content and media ever more fragmented and niche. Digg can work for some high level topics. The Digg employees are the “owners” of this community. But it’s tough for it to get down to the niche topic level and still have empowered owners that know that domain. A community about kayaking needs to be run by someone who knows kayaking. And they won’t put their soul into it (the effort needed for it to succeed) unless they can own it.
The plan for StackOverflow seems to be white labeling their service, and this approach–to put their technology in the hands of domain expert owners for each topic–is the right one.
- Reaction: Leave a comment

